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Welcome to Inevitable.

Payment confirmed. Now we get to work. Below: the four things that happen next, the form we need you to fill, and the link to book your kickoff call.

What happens next

From signed to live. Fast.

Here's what we do to get your project up and running.

01 — INTAKE

Fill the intake form

The better the information you give us, the better the job we can do.

02 — KICKOFF

Book your call

Once you book, we start the research.

03 — STRATEGY

Present the plan

On the call, we present the flow strategy and the campaign calendar.

04 — LAUNCH

Launch

From there, we launch the project.

Step 01

Tell us who you are.

Section 1 of 5 ~16 mins total
Section 1 — Basics
Quick details so we know who you are.

~4 minutes

Your name *
Main point of contact for your account.
Email *
Brand name *
Website URL *
Ecommerce platform *
In one sentence, what does your brand sell? *
Average order value (rough)
In £. Best guess is fine.
Section 2 — Your customer
Who actually buys from you.

~3 minutes

Who buys from you? *
Demographics — age, gender, location, income level.
What problem are they solving when they buy? *
The "I needed this because…" moment.
What objections do they raise before buying? *
Price? Trust? Doubt the product works? Be specific — these are gold for email copy.
Section 3 — Brand voice
The soul of how we'll write for you.

~5 minutes — this section matters most

Three words that describe your brand voice *
e.g. playful, sophisticated, educational, cheeky, blunt, premium, irreverent.
What does your brand BELIEVE? *
What's your point of view about your industry — what do you say "yes" to and what do you say "no" to? If you nail this, every email writes itself.
Brands whose marketing you admire *
Email, social, ads — anywhere. And why.
Tone or messaging to AVOID at all costs *
Phrases, claims, vibes that aren't you.
Brand guidelines / style guide / brand deck
Paste links if you have them. Skip if not — we'll build one with you.
Section 4 — Promo strategy
How you sell, not just what you sell.

~3 minutes

What promotional strategies do you currently use? *
Discounts, bundles, free shipping thresholds, gifts with purchase, limited editions, etc. Include anything competitors do that you'd want to explore — or explicitly avoid.
How often do you run sales? *
Typical discount levels *
10%, 15%, 20%+, BOGO, etc.
First-purchase discount?
If yes, what's the typical offer?
Section 5 — Anything else?
One more thing.

~1 minute — last one

Anything else we should know?
Optional. Anything not covered above that would help us help you — competitive sensitivities, internal politics, upcoming events, weird quirks. Skip if there's nothing.

You're all set.

Your account manager has been notified and will be in touch within 24 hours to confirm your kickoff call. The work has already started.

Book your kickoff call →
Step 02

Book your kickoff call.

30 minutes. Camera on. We walk you through the brand brief, campaign calendar and flow strategy — built fresh for you. You react, refine, approve.